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Governance (G)

At Lactosan, we are committed to strong corporate governance by ensuring transparency, ethical business conduct, and compliance with regulations.

Responsibility Strategy & Key Focus Areas

Lactosan has carried out a double materiality analysis and the material topics within governance (G) include:

  • Governance (G1): Ethical business conduct, including responsible supplier management, fair payment practices, and whistleblower protection.

We prioritise responsible decision-making, risk management, and stakeholder engagement to uphold integrity across our operations. Our key governance focus areas align with the United Nations Sustainable Development Goals (SDGs) #12 - Responsible Consumption and Production. Our efforts ensure a positive impact through a range of concrete initiatives.

Jorn Frandsen CSR Quote Lactosan

Responsible Quality & Supply Management (G1)

UN SDG #12

  • We continuously train our team and optimize processes to meet the highest industry standards. Our production complies with all relevant food safety and traceability regulations. Furthermore, we put all efforts into sourcing the right raw materials and to optimize food waste.
  • Non-GMO Ingredients
    Lactosan Group does not use genetically modified raw materials in our products.

Ethical Business Practices & Transparency (G1)

UN SDG #12

We have anti-corruption policies, a Whistleblower system and protection as well as transparent financial reporting.

Furthermore, we are member of SEDEX and audited under the SMETA 4 pillars: Business Ethics, Labour Standards, Health and Safety and the Environment. We are audited with randomly selected employees interviewed about their working conditions, the company’s approach to people management, environmental responsibility, quality, and safety. These interviews are conducted anonymously, providing valuable insights into how our employees experience the workplace culture at Lactosan.

SMETA is a leading ethical audit methodology - learn about it here.

Risk Management & Compliance (G1)

UN SDG #12

We have cybersecurity and data privacy policies. We comply with laws and regulations and have routines for internal controls and audits. 

ESG Strategy & Accountability (G1)

UN SDG #12

We are in the process of integrating ESG into our corporate strategy with ESG linked executive incentives. An ESG controller has been employed to lead the process. 

Integration of Internal and External Factors

We continuously review and update our materiality assessment to reflect:

  • Corporate vision, mission, and sustainability strategy
  • Long-term business goals and Code of Business Conduct
  • EU regulatory changes (CSRD, ESRS) and industry standards
  • Stakeholder expectations, including customers, investors, employees, and suppliers
  • Third-party sustainability certifications

By integrating these material topics into our sustainability strategy, we ensure responsible business operations, regulatory compliance, and a commitment to long-term value creation.

Learn About Our Efforts

See efforts, specific targets, and progress in the Thornico ESG report.

Learn about our other focus areas here:

See Our Quality Certifications

Lactosan Denmark holds the SMETA Certification.
Membership number: ZC1046855
Sedex site number: ZS1060567

Lactosan A/S is certified according to the BRC (British Retail Consortium) Global Standard - Food. It's part of our continuous commitment to deliver safe, consistent and high quality products that meet our own strict quality standard and the quality requirements of our customers and the EU authorities. The BRC audits are carried out by SAI Global.

You can download our most recent BRC Certificate of Conformity here.

According to EU and Danish legislation, Lactosan A/S is authorized and inspected on a regular basis by the Danish Veterinary and Food Administration. 

Inspection reports (in Danish language only) can be found here.

OUR GUARANTEE - YOUR SAFETY

Lactosan A/S is committed to provide products and application services of high quality to the food industry. 

To ensure this Lactosan A/S has taken a number of initiatives:

  • A quality assurance system is implemented and is certified according to BRC Global Standard for Food Safety. The quality assurance system is based on HACCP principles and GMP (Good Manufacturing Practices).

  • The production site is authorized and supervised by Danish Veterinary and Food Administration and audited regularly by SAI Global as well as by customers.

  • All written agreements with customers are registered and followed strictly.

  • Lactosan A/S warrants that all relevant EU and Danish regulations are followed strictly and relevant amendments are monitored and implemented accordingly.

  • In accordance with EU regulations, Lactosan A/S keeps full traceability of all products and is able to make an immediate and effective withdrawal in case of an emergency.

  • Lactosan A/S has taken out a Public and Products Liability Insurance for liability aggregating until DKK 50 million.

  • Lactosan A/S shall solely be liable for damage caused by the goods sold if it can be documented that the damage is due to faults or negligence on the part of Lactosan A/S. 

  • Lactosan A/S shall not be liable for loss of operations or profit or any other indirect loss. (Please refer to Lactosan General Conditions for Sale and Delivery dated 1 January 2017)

 

LACTOSAN A/S

Jørn L. Frandsen

President CEO

 

Ringe, 2 January 2017

LACTOSAN aim at the highest standard for product quality and food safety

  • Lactosan use a quality management system together with the HACCP concept. The system is certified according to BRC Global Standard for Food Safety.
  • Lactosan set quality goals and make continuous improvements using these documented procedures and instructions.
  • Lactosan keep updated with all new relevant legislations and comply with relevant EU and Danish legislations.
  • Lactosan have chosen not to process products containing nuts (nut free site) and genetically modified organisms (GMO).

Lactosan strive to be the customers’ preferred partner for cooperation

  • Lactosan is a trustworthy business partner complying with agreements and ‘live up’ to customers legitimate expectations.
  • Lactosan offer commercial and product application assistance of the highest nature and assist customers with necessary ‘know how’ in relation to Lactosan products.

Lactosan aim to maintain a high employee engagement

  • By means of education, employees are motivated to take responsibility for their job function and thereby participate to Lactosan overall goals.
  • By evaluation of resources and process equipment a well-functioning production is achieved, which effectively and safely can generate the specified products.
  • A constructive dialogue between management and employees is generated via various meeting forums in order to achieve a good mental and physical working environment.

 

24.03.18